Duke Energy Florida issues estimated times of restoration for customers impacted by Hurricane Milton


Published: 1 month ago

Reading time: 3 minutes

With 16,000 resources and many crews working throughout the night, Duke Energy Florida is issuing estimated times of restoration for customers impacted by Hurricane Milton.

**Duke Energy Florida Issues Estimated Restoration Times for Hurricane Milton Impacts**

Duke Energy Florida is working diligently to restore power to customers affected by Hurricane Milton, with 16,000 resources and numerous crews working throughout the night. While some customers may see power restored sooner, the majority are expected to have service restored by the following days/times:

"We want to alleviate our customers’ concerns and reassure them that they’ll have their power back on within days – not weeks," said Todd Fountain, Duke Energy Florida storm director. "We thank our team for their hard work and commitment to meeting these estimated times of restoration, our local officials and first responders for their support and our customers for their continued patience."

Customers can report power outages in one of four ways:

* **Online:** Visit the Duke Energy website.
* **Mobile App:** Use the Duke Energy mobile app.
* **Phone:** Call 800.228.8485.
* **Text:** Text "OUT" to 57801.

Customers whose power cannot be restored due to damage to their property's meter base, breaker panel, or customer-owned electrical wiring should contact their local municipalities for guidance. Inspections may be required after repairs are complete.

The most up-to-date information regarding power outages can be accessed on Duke Energy's Outage Map or by enrolling in Outage Alerts.

**About Duke Energy Florida**

Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial, and industrial customers across a 13,000-square-mile service area in Florida.

**About Duke Energy**

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio, and Kentucky.

Duke Energy is committed to a clean energy transition, prioritizing reliability, affordability, and accessibility as it strives for net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas, and nuclear.

**Contact:**
Ana Gibbs
24-Hour: 800.559.3853


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