Hundreds of US flights are canceled for the 4th straight day. Here’s the latest on the global tech outage
Hundreds of US flights were canceled early Monday, as carriers, particularly Delta Air Lines, work to recover four days after a global tech outage caused massive delays and left travelers stranded at airports around the nation.
The global tech outage that occurred last Friday continues to wreak havoc on US flights, with hundreds of cancellations and delays leaving travelers stranded and frustrated. Delta Air Lines, the carrier most affected by the outage, is facing mounting pressure to restore operations and get passengers back in the air. The chaos has led to significant disruptions and financial losses for travelers, with some expressing their belief that the airline was unprepared for such an event.
The outage, caused by a software update from CrowdStrike, impacted an estimated 8.5 million Windows devices worldwide. It particularly affected Delta's crew scheduling software, exacerbating the issues during one of the busiest travel weekends of the summer. The fallout from the outage has been extensive, with major airlines, hospitals, 911 systems, and government agencies all feeling the effects.
CrowdStrike has apologized for the inconvenience and disruption caused by the software defect, and engineers have deployed an update to resolve the issue. However, the path to recovery for affected organizations, especially airlines, remains challenging. The complexity of individually rebooting computers at thousands of gates has prolonged the recovery process.
US Transportation Secretary Pete Buttigieg has expressed his frustration with Delta's response and has emphasized passengers' rights to refunds and reimbursements for expenses incurred due to cancellations. The financial impact of the outage is expected to be significant, with potential costs exceeding $1 billion.
As of Monday, Delta passengers have endured over 4,500 cancellations since Friday, with the airline scrambling to accommodate stranded customers. The situation has resulted in confusion, lost income, and disrupted travel plans for thousands of people. While other airlines have largely recovered, Delta continues to grapple with the fallout, highlighting the far-reaching consequences of technological disruptions in the travel industry.
The outage, caused by a software update from CrowdStrike, impacted an estimated 8.5 million Windows devices worldwide. It particularly affected Delta's crew scheduling software, exacerbating the issues during one of the busiest travel weekends of the summer. The fallout from the outage has been extensive, with major airlines, hospitals, 911 systems, and government agencies all feeling the effects.
CrowdStrike has apologized for the inconvenience and disruption caused by the software defect, and engineers have deployed an update to resolve the issue. However, the path to recovery for affected organizations, especially airlines, remains challenging. The complexity of individually rebooting computers at thousands of gates has prolonged the recovery process.
US Transportation Secretary Pete Buttigieg has expressed his frustration with Delta's response and has emphasized passengers' rights to refunds and reimbursements for expenses incurred due to cancellations. The financial impact of the outage is expected to be significant, with potential costs exceeding $1 billion.
As of Monday, Delta passengers have endured over 4,500 cancellations since Friday, with the airline scrambling to accommodate stranded customers. The situation has resulted in confusion, lost income, and disrupted travel plans for thousands of people. While other airlines have largely recovered, Delta continues to grapple with the fallout, highlighting the far-reaching consequences of technological disruptions in the travel industry.